La commission fédérale du commerce (Federal Trade Commission for the consumer, FTC), l’organisme américain chargé de la protection des consommateurs, publie son top 10 par catégories des 516.740 plaintes reçues en 2003 :

 Internet Auctions (15%)
 Shop-at-Home/Catalog Sales (9%)
 Internet Services and Computer Complaints (6%)
 Prizes, Sweepstakes and Lotteries (5%)
 Foreign Money Offers (4%)
 Advance Fee Loans and Credit Protection (4%)
 Telephone Services (3%)
 Business Opportunities and Work-at-Home Plans (2%)
 Magazine Buyers Clubs (1%)
 Office Supplies and Services (1%)